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Terms & Conditions

Introduction

For all purposes in these Terms and Conditions, "Euracom Group Reg.Panel" is the trading name and website operated by Euracom Group – DE Company.

These Terms and Conditions, together with the applicable country code Top Level Domain (ccTLD) Policies constitutes the entire agreement between Euracom Group Reg.Panel and domain name registrant (owner of the registration).

Prior to registration of a Domain Name or the transfer of any Domain Name to Euracom Group Reg.Panel as the Registrar of record, Euracom Group Reg.Panel requires you to have accepted these terms and the applicable ccTLD Policies.

Terminology

Following are definitions of terms used in these Terms and Conditions.

Approved Euracom Group Reg.Panel Provider

An organization which provides registration services to Registrants upon the terms of a Approved Euracom Group Reg.Panel Provider contract with Euracom Group Reg.Panel.

Acceptable Use Policy

Our Acceptable Use Policy is referred to as (AUP). Our Acceptable Use Policy may be found online at: Euracom Group Reg.Panel AUP

Domain Name

Any domain name registered through Euracom Group Reg.Panel as the Registrar of record.

Domain Name Services

Any Domain Name registration, renewal and other services associated with a Domain Name.

Email Address

An email address provided by Euracom Group Reg.Panel in accordance with these Terms and Conditions.

Hosted Website

A Registrant's website that is hosted by Euracom Group Reg.Panel in accordance with these Terms and Conditions.

Registrant

An individual or organisation whose Domain Name is registered with Euracom Group Reg.Panel. A Registrant is also referred to as the “Name Holder” of the Domain Name.

Register

The central listing of Domain Names managed and maintained by Registry.

Relevant Party

Includes each of the following parties:

- Euracom Group Reg.Panel, the Registry and any other entity with whom any of the preceding parties is in a business relationship;

- every officer, employee, contractor, agent of any entity specified above

- anyone else that Euracom Group Reg.Panel may procure to perform any obligations or duties of Euracom Group Reg.Panel under any agreement you have with Euracom Group Reg.Panel.

Services

Domain Name Services and/or Web and Email Services.

SRS

Shared Registry System. The system used by the Registry to receive and action Domain Name registration applications and other requests.

Web and Email Services

Any web services or email services offered or provided by Euracom Group Reg.Panel in addition to Domain Name Services.

You

The Registrant of the Domain Name.

Your obligations

You agree that:

  1. You have read and understand these Terms and Conditions and the relevant ccTLD Policies, and agree to be bound by them.
  2. You have and will satisfy yourself that the use (whether directly or indirectly) of the Domain Name will not infringe the legal rights (including, without limitation, the intellectual property rights) of any third party. You agree to protect each Relevant Party from any such claim.
  3. You will make sure all information you give Euracom Group Reg.Panel is accurate and complete, keep Euracom Group Reg.Panel informed of changes to any information you give us, and that you have the authority to enter in to this agreement.
  4. You will only use the Services for lawful purposes.
  5. You will ensure that any Domain Name registered by you does not interfere with other users of the Internet.
  6. You will comply with any orders of any authority having jurisdiction in relation to the Services.
  7. All registered Domain Names must be hosted on at least two pre-configured domain name servers and you are responsible for at all times meeting this obligation.
  8. You will keep the Registrant ID, and any passwords associated with the Domain Name, together with any other security provided to you in connection with the Domain Name (“Password Information”), confidential, safe and secure. Euracom Group Reg.Panel is not responsible for the misuse of any Password Information whether by yourself, or, by any other person (including, without limitation, any employee or contractor of Euracom Group Reg.Panel).

You warrant that:

  1. You are an identifiable individual over the age of 18 years of age, or, a legally constituted organisation.
  2. Any person or legal entity which uses the Domain Name complies with the obligations set out in clause 1.1 above.
  3. In respect of a Restricted Domain Name, you meet and will continue to meet for the period of the Restricted Domain Name registration the eligibility criteria contained in the Restriction Policies.

You acknowledge that:

Euracom Group Reg.Panel validates new customers for the purpose of filtering potential fraudulent orders. Accordingly, you agree that if you are a new customer, Euracom Group Reg.Panel is under no obligation fulfill your order until your account has passed our validation test. You also agree that we are not bound by our obligations to fulfill your order until your account has been successfully validated.

Your Obligations Regarding Web and Email Services

You agree that:

1. You will perform all tasks and responsibilities requested of you by Euracom Group Reg.Panel in respect of the Web and Email Services.

2. You will ensure that any Hosted Website and any email sent or received from or by an Email Address:

a. does not infringe any intellectual property rights of any person;

b. does not contain any material which is obscene, offensive, upsetting, defamatory, insulting, abusive or in any way unsuitable for persons under the age of 18 years;

c. is not comprised or is not used for any unlawful purpose or activity.

3. You will comply with the requirements of any restriction or exclusion relating to any Web and Email Service notified to you by Euracom Group Reg.Panel from time to time.

4. Euracom Group Reg.Panel may modify, enhance or withdraw any Web and Email Service by posting notice on the Euracom Group Reg.Panel Website 30 days before the change is to take effect.

5. Euracom Group Reg.Panel does not provide website maintenance services in respect of any Hosted Website. Without limiting this exclusion, you also agree that Euracom Group Reg.Panel accepts no responsibility for any deficiency or inaccuracy in any Hosted Website that is attributable to defects in that website.

6. You will read and agree to be bound by our AUP.

Euracom Group Reg.Panel’s Obligations

When providing any Domain Name Services, Euracom Group Reg.Panel will:

  1. Comply with all relevant ccTLD Policies and accurately represent these Policies to you.
  2. Disclose accurately and completely all the terms and conditions (including price and billing information) associated with the provision of the registration of a Domain Name to you, and the maintenance of the Domain Name sought to be used by you.
  3. Comply with your lawful directions in a diligent and timely manner regarding the Domain Name (including, without limitation, relating to registration, cancellation, amendment, deletion and associated technical support and billing).
  4. Process any Domain Name registrations with the Register within 72 hours from the time that Euracom Group Reg.Panel receives all the information required to complete the registration.
  5. Notify you of the registration of the Domain Name including the details of the Domain Name, your contact details, Euracom Group Reg.Panel’s contact details, the registration period and the passwords for the Domain Name.
  6. Arrange for correction of any error in the information in the register about the registered Domain Name when requested by you.
  7. Provide the password for the Domain Name to you, or to someone that Euracom Group Reg.Panel reasonably believes is acting on your behalf, when requested and at no charge. We agree to take reasonable care to satisfy ourselves that you have permitted that person to act on behalf of you.
  8. Use your personal information only as authorised by you and otherwise, in accordance with these Terms and Conditions.
  9. Take all reasonable commercial steps to safeguard and protect all information about you stored in Euracom Group Reg.Panel’s databases and systems.
  10. Comply with any order or authority having jurisdiction regarding the Domain Name registered to you.
  11. Use best endeavours to deal with any complaints you may have about the Domain Name Services.

Registration of a Domain Name

You agree that:

  1. Registration of a Domain Name by Euracom Group Reg.Panel is carried out on a "first come, first served" basis.
  2. Registration of a Domain Name confers no property or ownership rights to that Domain Name.
  3. Upon the registration of a Domain Name by you, your contact details, the Domain Name, its commencement and expiry date, the address and details of the nameservers for the Domain Name and Euracom Group Reg.Panel’s name becomes publicly available to any member of the public.
  4. The Domain Name is registered in your name only because no other person has it according to the records of the Register.
  5. The entry of a domain name in the "whois" database will not be taken as evidence of anything other than the registration of the Domain Name.
  6. Euracom Group Reg.Panel will not become involved (whether directly or indirectly) in any dispute pertaining to the Domain Name and where a conflict arises between Name Holders or prospective Registrants about the Domain Name registration, those parties must resolve the issue independently of Euracom Group Reg.Panel.
  7. The details held in the Register shall be treated as correct and as the authoritative record.
  8. Euracom Group Reg.Panel does not accept any responsibility for the content of a Name Holder's website and Euracom Group Reg.Panel shall not be obliged to enforce the removal of content from a website unless it has been instructed by a Court Order to do so.
  9. Confirmation of your order does not guarantee that the domain name has been successfully registered. We will not accept any responsibility, nor provide any guarantee that the domain name has been successfully registered until we receive registration confirmation from the registry. When a domain name has been successfully registered, a confirmation email will be sent to you confirming the successful registration.
  10. The availability and price information we return for a given domain name is an indicator only, based on the information available to our systems at the time of checks and dependent on third-party systems. As such we cannot accept any responsibility for the accuracy or inaccuracy of availability and pricing checks.
  11. In the event a given domain name is unavailable for registration or has been assigned a higher ('premium') cost by the registry operator, we will contact you regarding your wishes and your options relating to any payment already made to us for this order.
  12. According to the rules and regulations issued by the Government of UZ it is strongly prohibited to publish sexually-oriented content on Uzbek websites. Websites which provide information about contains sexually-oriented, content which includes visual images and verbal descriptions of nude adults, adults engaging in sexual acts, and other audio and visual materials of a sexually-explicit nature may be deleted at any time.
  13. Registrant agrees that "EURACOM" shall have no liability to the Registrant for any loss Registrant may incur in connection with "EURACOM"'s processing of this Registration Agreement, in connection with EURACOM's processing of any authorized modification to the domain name's record during the covered period, as a result of the Registrant's ISP's failure to pay either the initial registration fee or renewal fee, or as a result of the application of the provisions of the Dispute Policy. Registrant agrees that in no event shall the maximum liability of "EURACOM" under this Agreement for any matter exceed Forty US Dollars (US$40).

Domain Free Parking

Euracom Group Reg.Panel provides a free parking service to the owner of the domain in order to publicise the Domain name to third parties, and in no way endorses any meaning it may have for visitors. Any links that may appear on this page are provided by a third-party for advertising purposes and have not been chosen nor specifically approved by Euracom Group Reg.Panel. If you wish to remove this page please advise us.

Web and Email Services

1. If Euracom Group Reg.Panel provides you with Hosting services, you may obtain any Web and Email Service from Euracom Group Reg.Panel in connection with the Domain Name. You agree on your own behalf, and on behalf of the Registrant if you are acting as the agent of the Registrant that the Web and Email Services are not available for Name Holders of Moderated Domain Names.

2. Euracom Group Reg.Panel will endeavour to provide the Web and Email Services with due care and skill, however, Euracom Group Reg.Panel does not guarantee the availability of the Web and Email Services. Euracom Group Reg.Panel will remedy any unavailability of the Web and Email Services as soon as it is able but does not guarantee that any unavailability will be resolved outside Euracom Group Reg.Panel’s trading hours. In addition, Euracom Group Reg.Panel does not guarantee that any Web and Email Service will be:

  1. a. interruption or fault free or that any faults or errors will be corrected;
  2. b. available at any particular time or location; available, or available without change, for any minimum period of time;
  3. c. secure or private;
  4. d. free of viruses or other harmful features.

Cancellation of a Domain Name or a Web and/or Email Service

You may cancel a Domain Name or any Web and Email Service at any time by notifying Euracom Group Reg.Panel in writing. You agree that:

  1. on receipt of such notice, Euracom Group Reg.Panel will cancel the relevant Domain Name and/or cancel the relevant Web and Email Service;
  2. Euracom Group Reg.Panel will have no liability to you whatsoever in relation to such deletion and/or cancellation.
  3. Euracom Group Reg.Panel may, in its sole discretion, cancel a Domain Name and any additional services such as Web and Email Services provided to you by Euracom Group Reg.Panel in respect of that Domain Name upon 14 days' notice where you fail to pay any fees that are due to Euracom Group Reg.Panel.
  4. Either party may terminate this agreement and cancel the Domain Name on one month's written notice to the other party.

Fees

You agree that:

  1. Where you have appointed an Approved Euracom Group Reg.Panel Provider to manage your Domain Name, and the Approved Euracom Group Reg.Panel Provider provides you with billing services, the fees payable for any Domain Name Service, and the payment terms for that Domain Name Service, will be as agreed between you and the Approved Euracom Group Reg.Panel Provider;
  2. Where you have elected to manage your own Domain Name, or have appointed an Approved Euracom Group Reg.Panel Provider to manage your Domain Name which does not supply billing services to you:
  3. the fees for any Domain Name Service or any Web and Email Service are as set out in the relevant 'pricing' pages of the Euracom Group Reg.Panels website; and
  4. if Euracom Group Reg.Panel is required to incur additional charges in connection with the provision of any Domain Name Service or Web and Email Service to you, we will notify you prior to incurring any such additional charge;
  5. you will pay the fees for any Domain Name Service or any Web and Email Service to Euracom Group Reg.Panel in accordance with the payment terms set out on the Euracom Group Reg.Panel Website at the time the Domain Name and/or Web and Email Service application is submitted to Euracom Group Reg.Panel, or, as otherwise specified on the Euracom Group Reg.Panel Website or these Terms and Conditions;
  6. Euracom Group Reg.Panel may alter any fees set out in this clause at any time on 30 days prior written notice; and
  7. the payment terms related to any Domain Name Service and/or Euracom Group Reg.Panel Service include the following:

i.All fees are payable in advance unless specified otherwise.

ii.All fees are non-refundable.

iii.A renewal fee is payable in respect of the renewal of each Domain Name registration.

iv.Euracom Group Reg.Panel has no obligation to record the registration of any Domain Name if Euracom Group Reg.Panel has not received the applicable fees for that Domain Name.

v.Failure to pay the domain name renewal fee in respect of a Domain Name registration will result in cancellation of that domain name registration

vi.If you transfer the Domain Name to another entity or Registrar all charges owing to Euracom Group Reg.Panel as at the date of the transfer are immediately due for payment.

vii.Any amounts payable by a Registrant as a result of exceeding email or website limits will be charged monthly in arrears and will be due by the date specified on the invoice.

f.Euracom Group has the discretionary right to refund in part or in full any non-refundable fees where Instra Corporation has confirmed in writing the existence of such a billing irregularity;

g.Euracom Group may require you to return signed documentation before exercising its discretionary right to process a refund

3. All fees paid to Euracom Group Reg.Panel are non-refundable. However, where you pay for registration of a Domain Name and that Domain Name is not accepted for registration through no fault of your own, then Euracom Group Reg.Panel will provide a credit to your account for an amount equivalent to the unused third party registration fees that you have paid. You will be entitled to use that credit towards payment of fees for registration of an alternative Domain Name or towards payment for any other Services that Euracom Group Reg.Panel provides to you, provided that you apply the credit within 365 days of the credit being loaded onto your account. If you have not applied the credit within 365 days of it being loaded onto your account, the credit will be forfeited.

Exclusions and Limitations of Liability

  1. Euracom Group Reg.Panel does not investigate whether or not any Registrant is entitled to register or hold any rights in a Domain Name or request any Web and Email Services, except for ccTLDs where such investigation is required by the policy set out by the relevant registry.
  2. By registering a Domain Name, Euracom Group Reg.Panel is not acknowledging that any person has any rights in the name or words comprised in the Domain Name and does not authorise any person to use the Domain Name in the course of trade.
  3. You agree that no Relevant Party will have any liability to you for any claim arising from any breach of this agreement by a Relevant Party or any act or omission of any Relevant Party except where any Relevant Party has acted in bad faith.
  4. You agree that where a Relevant Party has acted in bad faith, or where Euracom Group Reg.Panel has acted negligently, the liability of such party to you will be capped to the amount of the fees paid by you to Euracom Group Reg.Panel in the month immediately prior to the event of liability in respect of the Domain Name.
  5. All conditions and warranties, which may be implied by law into this contract, are excluded except to the extent that it would be unlawful to do so. You agree that this clause 10.4 is for the benefit of each Relevant Party.

Indemnities

You indemnify and hold harmless Euracom Group Reg.Panel on its own behalf, and as agent for each other Relevant Party, from and against all liability or loss, cost, expense or damage (including reasonable attorneys fees) incurred or sustained as a result of, or in connection with:

a)any claim or dispute pertaining to the registration of the Domain Name, whether in your name or in such name as you direct;

b)any claim that the manner in which the Domain Name or other Service is directly or indirectly used by you or anyone for whom you are responsible infringes the legal rights of any third party;

c)any other claim relating to the use by you or anyone for whom you are responsible, of the Domain Name, or any service provided to you under these Terms and Conditions; or

d)any claim arising in relation to the content or operation of any Hosted Website (other than claims caused by Euracom Group Reg.Panel’s breach of these Terms and Conditions); and provided that, you shall not be required to indemnify and hold harmless Euracom Group Reg.Panel for any claims arising from Euracom Group Reg.Panel’s negligence or bad faith.

Notices

Any notice to be given by Euracom Group Reg.Panel under these Terms and Conditions or in relation to any services provided by Euracom Group Reg.Panel will be in writing sent to the email address recorded in the Register in respect of the relevant domain name or by posting the relevant information on Euracom Group Reg.Panel’s website. Such notice shall be deemed to have been given at the time it is sent by Euracom Group Reg.Panel.

General

1. Unless otherwise agreed in writing, these Terms and Conditions contain all the terms of our relationship and continues to apply no matter where you are located at the time any of the Services are provided or where you reside, and shall continue to apply until these Terms and Conditions are cancelled or terminated, except as otherwise stated in these Terms and Conditions.

2. Euracom Group Reg.Panel may transfer its rights and obligations under these Terms and Conditions to any third party upon prior written notice to you.

3. If any provision of these Terms and Conditions is held to be unenforceable in whole or in part all other provisions contained herein shall continue to be valid and enforceable.

4. Each provision of these Terms and Conditions is separately binding on Euracom Group Reg.Panel. If, for any reason, you, any Relevant Party cannot rely on any applicable provision in these Terms and Conditions, all other applicable provisions in these Terms and Conditions shall nonetheless be binding.

5. To the extent permitted, the parties agree that:

a. any dispute or claim arising out of or in connection with these Terms and Conditions must be brought within 60 days from the date on which the event giving rise to the dispute or claim occurred;

b. where you or any Registrant for whom you are acting as agent supplies incorrect information regarding a Domain Name and Euracom Group Reg.Panel incurs costs in any matter concerning that Domain Name, Euracom Group Reg.Panel may recover those costs from you.

6. The cancellation or termination of these Terms and Conditions will not affect any rights or obligations that have arisen prior to such cancellation or termination of these Terms and Conditions, and which by their nature survive (or should survive) the cancellation or termination, including, without limitation, any warranties, indemnities and limitations of liability provisions.

Changes to Terms and Conditions

Euracom Group Reg.Panel reserves the right to amend these Terms and Conditions at any time by thirty days' prior written notice to you (“Relevant Notice Period”). You agree that your use of any Domain Name or other Service following the expiry of the Relevant Notice Period will constitute your acceptance of the modified Terms and Conditions.

Termination or Expiry of these Terms and Conditions

Where the Registrant transfers its Domain Name from Euracom Group Reg.Panel to another Registrar in accordance with the relevant ccTLD Policies and these Terms and Conditions, the parties agree that these Terms and Conditions will terminate effective from the date of such transfer.

The parties agree that these Terms and Conditions will terminate on the effective date of the cancellation of the Registrant's Domain Name (and associated Web and Email Services) in accordance with the terms specified in the Cancellation of a Domain Name or a Web and/or Email Service Section of these Terms and Conditions.

The parties agree that these Terms and Conditions will expire where the Registrant's Domain Name license expires and is not renewed by the Registrant prior to the deletion of the Domain Name.

Compliance With Local Laws

Euracom Group Reg.Panel makes no representations or warranties that the products of services provided on our web site are appropriate for every country or jurisdiction. Regardless of which jurisdiction you are domiciled on, some products, or services, or web content may be considered illegal. Anyone who orders or uses products or services provided on the Euracom Group Reg.Panel web site must ensure that they comply with all local laws, rules and regulations. For country code top level domain names, it is your responsibility to ensure you comply with the local laws of that respective country.

Jurisdiction (Governing Law)

Except for disputes governed by the Uniform Domain Name Dispute Resolution (uDRP) Policy, this Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Germany, without regard to conflict of laws principles. You agree that any action relating to or arising out of this Agreement shall be brought before a recognized arbitrator or law court of Germany, and you hereby consent to jurisdiction and venue in the Commonwealth of Germany.

Survival

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.